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Paragon Asra Housing Ltd

Asra and Paragon have recently joined together to form Paragon Asra Housing Ltd (PA Housing). PA Housing is a leading provider of housing for people and communities across central and southern England. We support more than 50,000 customers who live in more than 24,000 homes.


We want to make it as easy as possible for customers to receive the right answers to questions. To enable this to happen we have created a series of helpful 'frequently asked questions' on our website.

The same questions and answers are also featured on My asra, which can be accessed by clicking here. Please remember that you will need your payment reference to login.

  • My asra

    My asra, is the latest digital offering from asra Housing Group, offering unprecedented control over your account from anywhere in the world
    Find out more
  • Paying your rent

    Paying your rent is quick and simple at My asra. Log into your account and you can check your balance or make a payment. You can make a payment 24hours a day, seven days a week.
    Find out more
  • Reporting a repair

    You can report a repair 24 hours a day, every day at My asra. You can also use My asra to view progress on a repair and check your latest appointment dates.
    Find out more
  • Investing in your home

    We are committed to providing comfortable and well-maintained homes to live in. We invest in homes so that they remain efficient and up to date.
    Find out more
  • Finding a home

    Looking for a new home to rent in the Midlands? Visit our award winning Property Shop to see look at our available properties
    Find out more
  • Help and advice

    We want to make it as easy as possible for customers to receive the right answers to questions.
    Find out more
  • Welfare reform and benefits

    It can be a confusing time trying to understand what benefits you are entitled to, especially with all of the changes that are taking place.
    Find out more
  • Your cleaning & grounds maintenance contractors

    We have appointed these specialist cleaning and ground maintenance contractors to raise standards of cleanliness grounds maintenance at communal sites across the group.
    Find out more
  • Leaseholders & Shared Owners

    Welcome to our leasehold section for existing shared owners and leaseholders. Here you’ll find useful information about being a home owner.
    Find out more