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Publications & Policy library

Here you will find our recent publications and policy documents in one place, making it easy to find what you are looking for.

*Please note anything that was published prior to 13 April 2017 may still refer to asra Housing Group, not PA Housing.  The documents are still relevant and are being reviewed as part of our integration work.

Our corporate documents

Corporate Plan 2017 - 2022

Report and Financial Statements 2016 - 2017

Value for Money Statement 2016 - 2017

Annual Report 2016 - 2017

doorstep; your customer magazine

Doorstep - Edition 1

Doorstep - Edition 2

Doorstep - Edition 3

Doorstep - Edition 3

Our policies 

Allocations Policy

Antisocial Behaviour Policy

Complaints Policy 

Commercial Boiler Policy 

Electrical Inspection and Testing Policy 

Gas Safety Policy

Health and Safety Policy

Income Management Policy

Legionella Management Policy

Lift Policy

Shareholding Membership Policy

Tenancy Policy

 

Other useful documents

Void Policy Statement 2016

Investors in People Outcome 2016

Service Charge Booklet

Tenants Handbook

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