If you are currently our tenant with an identified need, our Re-housing Options Officer can offer you help and assistance with regards to your housing options. These options could include a mutual exchange, transferring to another home or downsizing your home.
It’s a good idea to be flexible and consider all your housing options, even if you think they might not be for you.
If you still have any queries please contact us at firstname.lastname@example.org or call our Customer Contact Centre on 0116 257 6716 for assistance.
A mutual exchange is when two or more social housing tenants 'swap' their properties. In doing so they also take over each the terms and conditions of each others tenancy.
You can swap your home with any social housing tenant in the UK providing they have the right to mutual exchange and want to swap homes with you.
Before any swap takes place approval must be gained from both landlords.
Have you heard about Choiceplus?
This unique category for applicants could give you additional priority when applying for properties, if you work part time, run a local business, work as a Keyworker, about to leave the forces or are currently renting privately, our Choiceplus category could be ideal for you.
If you have already registered for housing with us but your circumstances have changed since you originally applied and you think you qualify for Choiceplus, please get in touch with us. Up to 10% of our available properties will be let to Choiceplus applicants so make sure you don’t miss out.
If you have any further queries please contact us at email@example.com or call our Customer Contact Centre on 0116 257 6716 for assistance.
Ending your tenancy
If you want to move from your current asra home the first thing you need to do is simple: tell us. You can let us know via My asra.
If you have any further queries please contact us at firstname.lastname@example.org or call our Customer Contact Centre
on 0116 257 6716 for assistance.