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Gas Boiler Repair Advice

How do I report an issue with my gas boiler?


If we are responsible for the repair you can report a problem to your gas contractor directly.

Based on your location, you can find your contractor and their phone number below.

  • Nottinghamshire - PH Jones on 0800 023 4063
  • Leicestershire, West Midlands and Northamptonshire - J Tomlinson on 0115 957 4085
  • Greater London - TSG on 0800 085 3965


If you are not sure if your repair relates to a gas boiler you can diagnose the fault using My asra.

Log in to My asra


You can find out more about Repairs and what your responsibilities are by reading our Repairs Policy:

Read Our Repairs Policy


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